Students’ Experiences of Teaching Quality in Higher Education: The Case of the Department of English at Batna-2 University

الملخص

One of the crucial duties in the work of any educational institution is the qualified work of the teachers. Actually, the teaching practices should be evaluated not only by the experts, or deans of faculties; however, it also encompasses those students who are learning. In this regard, the current study is an attempt to investigate EFL (English as a Foreign Language) students’ views and experiences of the quality of teaching in the department of English, Batna-2 University. This research adopts exploratory and descriptive methods of research. Therefore, a survey questionnaire is randomly administered to 54 Master 2 students. The findings of the study provide us with significant results concerning the quality of teaching practices in the department of English, and the major strengths and weaknesses that students experienced.